In this incredibly complex and ever-evolving healthcare environment, I continue to scratch my head over the reluctance of physicians to hire consultants. There are any number of financial and/or operational issues that cry for outside help; yet, physicians continue to resist getting this help. Is it a matter of money? Some consultants may be expensive or are unwillingly to guarantee outcomes. My clients routinely get an ROI measured in hundreds and thousands of per cent so, for me, my “down time” can’t be because of money. Is it they don’t want to admit there is something they don’t know? For some, maybe. I don’t see the big deal. There are lots of things I don’t know and I’ll be the first person to tell you that! Is it because physicians just don’t see the need for a consultant? I always tell any physician who will listen to me that you need an advisory team. A reliable accountant, lawyer, insurance broker and consultant. This advisory team can help you with any problem that surfaces. The consultant member of this team is every bit as important as the other three but is usually the last to be engaged.
I love my job. I know that lots of other consultants love their jobs too. We love to uncover and fix problems; increase your income; improve your office morale and make visiting your practice a most pleasant experience for your patients. Give us a chance! I will go anywhere and work with anyone to make a difference. You don’t have to hire me. Hire any consultant you choose. Use an objective, third-party to make a difference today.
John P. Croce